Contact

Need help with an order, sizing, product details, shipping, or a return? The Heavy Standard team is here to help.

Contact Heavy Standard

Use the contact form below or email hvystandard@gmail.com. If your message is about an order, include your order number and the email address used at checkout so we can find it quickly.

Response time

We normally reply within 1–2 business days. Messages sent on weekends or holidays will be answered on the next business day.

Before you contact us

For delivery estimates, tracking, exchanges, and returns, review our Shipping & Returns page. For washing and fabric guidance, see our Product Care guide.

If an item arrived damaged or incorrect, contact us within 7 days of delivery and attach clear photos of the item and packaging. We’ll review the issue and make it right.